There are lots of books and resources and training on unconcious bias. Right? So why should you read this one?

It has a great model of describing inclusion (which the authors call the “Franklin Covey Performane model” So fancy). The model shows a continuum of inclusion, from feeling abused or harrassed through to feeling valued and included. This model would be great to use within organisations as the words the authors have used describe the emotions people would feel along the continum.

Caroline Perez has dug beneath simple examples such as emergency housing designed by a committee of men that did not include any place to cook or prepare food (it never occurred to them that this was important). Rather she has looked at the reasons why the data bias might exist and tried highlight some of the specific issues that need to be addressed or even acknowledged that the bias exists.