This is what happening now with AI. Some organisations have a clear strategy and are thinking about how to support leaders and their people with using these new tools. They are communicating their plans and being honest. They are providing the right training at the right time, and are ensuring it's equitable.

Others are throwing AI tools at their people, along with some online training and hoping for the best. For their people it feels like change is being done to them, and they are invisible in any decisions.