NEWSLETTERS

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We are changing hearts and minds.

This week I have been delivering Respect at Work training in regional Australia for a logistics organisation. Respect at work is essentially an upgrade to the training I used to deliver around anti-discrimination, bullying and sexual harassment training. It focuses on organisations creating a culture that’s respectful of all, and prevents and eliminates as much as possible, discrimination, sexual harassment, and workplace environments that are hostile. The main focus is on the positive duty placed on organisations to present and eliminate as much as possible sexual harassment, based on the fifth national survey on sexual harassment in Australian workplaces, which showed at 33% of workers have experienced workplace sexual harassment, with

What I’ve noticed is that the attitudes and values of the audience for this training has shifted, and for the better. I have also noticed that perhaps my maturity and approach to delivering this training has also shifted, for the better.

Today the conversations in the room are heartening, and collaborative. They are open, and people are willing to share about their experiences. Not only is behaviour changing, but people are seeing the impact of behaviour that’s not respectful, and hearts and minds are shifting.

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Inclusion, Consulting, Culture, Business, Diversity, AI, Leadership Lisa Mulligan Inclusion, Consulting, Culture, Business, Diversity, AI, Leadership Lisa Mulligan

The one thing AI can’t automate

This is what happening now with AI. Some organisations have a clear strategy and are thinking about how to support leaders and their people with using these new tools. They are communicating their plans and being honest. They are providing the right training at the right time, and are ensuring it's equitable.

Others are throwing AI tools at their people, along with some online training and hoping for the best. For their people it feels like change is being done to them, and they are invisible in any decisions.

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Inclusion, Consulting, Community, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Culture, Leadership Lisa Mulligan

Tuesday vibes

I was feeling tired this morning. Partly being because it’s the first week back at it, and mostly because I read to midnight, and our/my little white dog Georgie (commonly known as the white menace) decided she needed to sleep with me.

She scratched and snuffled and thumped her legs keeping me awake. She has fleas despite her flea treatment and regular baths. Urgh.

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The best of 2025

Dear 2025,

I had high hopes for you. It seemed like there was something special about the year being 2025. As such, my word for the year was “abundance”.

I optimistically wrote the word on a poster behind my monitor along with my goals for the year. I can barely look at that poster now.

A better word would have been “struggle” or perhaps “dumpster fire”.

I could talk about all the crappy things that happened this year, but I know 2025 was crappy for many, so in my last newsletter for the year I thought I would share all the great things I got to do.

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How commercial is your approach?

We often hear about how important it is to understand our values when thinking about our career. It actually took me a while to work out what was important to me.

 I think back to the time I was working for a chain jewellery store, straight out of finishing that super useful Applied Science Degree. I was in their management development program and then worked my way up to store manager.

 

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Two wrongs don’t make a right.

I have been delivering some workshops on respectful and inclusive cultures, and have written a couple of newsletters on the topic, here and here.

In the first one, mostly written on a plane between Brisbane and Mackay, I was reflecting whether the mostly male audience would feel a bit attacked by the topic, because workplaces that are more at risk of disrespectful and exclusionary behaviours (sexual harassment, bulling, discrimination and victimisation) are those where:

• Most of your workers are men

• Most of your leaders are men

• Your workplace lacks diversity across the board

• Your workplace is isolated or remote

• Your workplace is divided by gender (for example, women in the office, men on the tools)

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3 Newsletters to read on Fridays

“Nearly 2 years ago (over the summer holidays in Thailand) I read the book 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less (by Dan Sullivan and Benjamin Hardy).

One of the takeaways for me was organising my week to have:

Free days, for exploring, recovery, learning, idea generating and testing

Focus days, for getting stuff done, working on important and revenue generating activities, and

Buffer days, for meetings, organising, planning, admin, and preparing type work.

I decided then that Fridays would be a “Free” day.”

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Are we changing minds, or changing behaviours?

“How do we change these people’s minds?” I was asked during some recent training on respectful culture.

I had been sharing some of their people's comments from the gender equity survey I ran with the organisation.

I won’t share the direct comments here but they were along the lines of “women shouldn’t be in our industry” and “males are just better at some jobs more than women” and “women aren’t capable of doing the job. There was more, but you get the flavour 🙄

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Trains 🚊 Planes ✈️ and Respectful Cultures

Last week I was in Australia delivering workshops on building respectful and inclusive cultures for a particular industry and organisation experiencing rapid growth and unprecedented investment.

I was delivering these workshops to the most delightful groups of people leaders. All up to around 60 people. I built their training around their own gender equity survey results, which we ran over the last 12 months. Their own survey results were the most powerful part of the training.

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Do you have a respectful culture?

I started writing this newsletter on a plane from Brisbane to Mackay, Australia. I’m essentially “on tour” to train mostly men, (mostly white men) in a male dominated industry about:

1. Why Diversity & Inclusion is essential for their business and their industry, and

2. Training on Respect at Work, the name given to Australia’s push to banish sexual harassment and discrimination from the workplace, and create respectful workplace cultures.

It's good stuff.

But as I sit on the flight, I’m conscious that these men may feel a bit attacked by both topics.

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No one is going to develop you.

I was talking to one of my podcast guests last week, about how challenging the market is for business and jobs. She had been talking to someone about to make 40 people's jobs redundant, and had also heard that a large organisation in New Zealand had just hit 500 redundancies this year.

Maybe you have lost your job this year?

Did you have a plan if you lost your job? Have you been developing yourself and your network in case this happens?

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

Take up the space. Dominate the conversation.

This new city, new job mentoring program?

I was paired with a Human Resources Leader at a well-known organisation. It was the kind of organisation I would like to work for one day. But the experience was disappointing. He just talked at me. Gave me advice I didn’t ask for. Gave me advice I didn’t need. Didn’t listen. Didn’t ask me any questions.

I didn’t organise the second mentoring meeting.

It was the start of me noticing that Senior Leaders (#notallseniorleaders 🙄) often seem to feel they have been anointed by a sparkly wand which has given them permission to talk. About everything they know. About things they don’t know. Just talk.

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

Is fashion inclusive?

I went to a New Zealand fashion week event last week. It was the Breast Cancer Cure Designer Showcase, and it was kinda great because any of the clothes that were sent down the runway, you could basically head out to the shops and buy them that day.

There was a huge variety of kiwi designers including Trelise Cooper, Moochi, Storm and more.

It was also great because It was the first “fashion week” I have attended, and it was quite fashiony. Lots of people dressed up and excited, including me.

But was it inclusive?

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

A Funny Little Thing Called Culture.

When I first started out in my HR career the “big deal” at the time was culture fit. Did people fit the culture. Would they fit in? Or not?

Of course you first had to define the culture which in itself was a tricky thing because many parts of an organisational culture are not tangible, and often hard to explain. I still talk about one job that I left after 12 months, despite knowing I didn’t “fit” from day one. I still find it very hard to explain why I didn’t fit that culture even with some distance and maturity.

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

A Fiery Nature When Called For

Back in high school my grade 8 art teacher wrote on my end of year report card that I had "a fiery nature when called for". I had spoken up when she punished the whole class for the behaviour of a couple of boys. I wasn't having it.

It's risky to speak up. To create a fuss. To move towards the tension, rather than away from it. Few people want to do this.

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