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Inclusion, Consulting, Culture, Business, Diversity Lisa Mulligan Inclusion, Consulting, Culture, Business, Diversity Lisa Mulligan

The post office gets a glow up

Since the dawn of time, and in my experience, going to the post office has been an excruciating activity that at times, unfortunately, must be suffered through.

Tell me you feel this way too?

When I lived in Sydney I had to go into the equivalent of a basement to retrieve packages that were apparently a failed delivery despite me being home and no one ringing the door bell or knocking. I always imagined that behind the locked door where the packages were kept, was a massive mound of parcels and packages that the postal worker climbed through to find my parcel, often returning empty handed to ask what the size of the package was, or what did I think it looked like, which is mostly a futile activity given I wasn’t the person who sent the package.

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Inclusion, Consulting, Culture, Business Lisa Mulligan Inclusion, Consulting, Culture, Business Lisa Mulligan

Inclusion saves money

the biggest commercial imperative to building an inclusive culture within the rail industry, is to retain their train drivers.

Train drivers are the core role in any rail operation, and they:

 - Take a long time to train

 - Are expensive to train, so

 - You don't want to lose them once they are fully trained. 

I recently saw a post from Auckland Transport about the new City Rail Link project, which will open during 2026. To be fully operational they need to train 270 drivers, and it takes 12 months to train a driver from scratch.

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

A Funny Little Thing Called Culture.

When I first started out in my HR career the “big deal” at the time was culture fit. Did people fit the culture. Would they fit in? Or not?

Of course you first had to define the culture which in itself was a tricky thing because many parts of an organisational culture are not tangible, and often hard to explain. I still talk about one job that I left after 12 months, despite knowing I didn’t “fit” from day one. I still find it very hard to explain why I didn’t fit that culture even with some distance and maturity.

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Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Leadership Lisa Mulligan

A Fiery Nature When Called For

Back in high school my grade 8 art teacher wrote on my end of year report card that I had "a fiery nature when called for". I had spoken up when she punished the whole class for the behaviour of a couple of boys. I wasn't having it.

It's risky to speak up. To create a fuss. To move towards the tension, rather than away from it. Few people want to do this.

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Inclusion, Consulting, Community, Business, Culture, Marketing Lisa Mulligan Inclusion, Consulting, Community, Business, Culture, Marketing Lisa Mulligan

Is posting on LinkedIn a problem?

I little while ago, maybe back in 2023, a lovely colleague recommended I talk to a particular woman who was creating an amazing network for women in business.

Being a woman in business, and based on that recommendation from a lovely colleague, I would also like to be in an amazing network of other women in business (cause that’s how humans work).

I checked out the website and booked in a call to learn more.

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Inclusion, Consulting, Community, Business, Culture Lisa Mulligan Inclusion, Consulting, Community, Business, Culture Lisa Mulligan

Start/Stop. Boom/Bust

I have had an epiphany.

Who knew that working to build:

- Increased creativity and innovation,

- Employee engagement,

- Accessing the best talent,

- Better problem solving,

- Improved business results,

- Fairness and equity,

- Competitive advantage

- Company reputation

And more….. is start/stop work. Boom or bust?

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Lisa Mulligan Lisa Mulligan

The DEI Backlash is real, and what we need to do.

Yes Trump’s second presidency and the associated media hype around his executive orders are creating a backlash against Diversity Equity and Inclusion work. Unfortunately, this wasn’t a new situation.

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